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Consumer information

Information about goods and services for consumers in Ukraine is provided in Ukrainian, with English as a supplementary language, under Law of Ukraine 'On Ensuring the Functioning of Ukrainian as the State Language' No. 2704-VIII.

Pre-contractual information and complaint handling follow Law of Ukraine 'On Consumer Protection' No. 3153-IX; remote contracts and provider identification follow Law of Ukraine 'On Electronic Commerce' No. 675-VIII. Cookies, analytics and personal data are processed with prior informed consent under Law of Ukraine 'On Personal Data Protection' No. 3627-IX.

Complaints: contact@queryloopline.com, +380 505 118 6130. Out-of-court dispute resolution is available; the competent authority is the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba).